Security tips from the experts at PayPal
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We at PayPal work hard to protect our customers, and have many security measures to help ensure your protection.

There are also steps that you, our customer, can take to help protect yourself. We'd like to provide you with this information so that we can work together to protect against fraud.

  • Never, ever share your PayPal password with anyone. PayPal representatives will NEVER ask you for your Password. If you believe someone else has gotten access to your password, please change it immediately and Contact Us.

  • Select a password that is easy to remember, but hard to figure out. One good way to create a secure password is to choose a phrase of two or three words and add a 2 or 3 digit number to the end of the phrase. Avoid choosing obvious words or dates such as a nickname or birthdate. It is always a good idea to mix numbers with letters when choosing your password.

  • Don't use the same password you use for other online services such as AOL, eBay, MSN, or Yahoo. Using the same password for multiple websites makes it easy for thieves to access your personal information.

Secure Websites:
Whenever entering sensitive personal information (such as checking account or credit card numbers) onto any website, make sure that the website encrypts the information you send to, and receive from, the site. When you log into your PayPal account, you will always be on a secure website. You can check if the website you are using has this type of security in two ways:
  • Check to make sure the URL begins with "https" rather than "http"
  • Look for a lock icon on the bottom left or bottom right of your browser,
    which should look like this:

Email Security
  • If you receive an email and are unsure whether it is from PayPal, come directly to the PayPal site at Don't click on any link in an email which seems suspicious to you. These security measures will help ensure that you are logging into PayPal. The only site you should ever type your username and password into is at

Using Your Account Wisely
  • Do not use your PayPal account to collect and transfer money for someone else. This type of activity is often conducted as a form of money laundering. Money laundering is a state and federal crime which often results in significant criminal penalties. If someone contacts you requesting that you transfer money because they are unable to, you should deny their request and Contact Us immediately.
  • Become a Verified PayPal member.
  • Examine all privacy and security seals before doing business with a particular website and make sure they are legitimate. PayPal is a licensee of the TRUSTe Privacy Program.


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